Terms & Conditions

Order
  • All items sold are non-refundable & non-exchangeable.
  • Strict inspection will be carried out to ensure there is no defect in products before delivery.
  • Colours might slighty differ due to the lightings and monitor resolutions.
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    Payment
  • Order will be automatically cancelled if payment is not made within 24 hours.
  • Kindly make payments within 24 hours after CONFIRMATION email is sent. Orders that are not paid within 24 hours will not be entertained and new order has to be made again.
  • Orders will only be confirmed when payment is received.
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    Shipping/Delivery
  • We will NOT be responsible for any packages lost in the mail.
  • To ensure safe delivery of your package, all deliveries must be made to a residential or business address.
  • Re-routing fees due to incorrect/incomplete address provided will be charged to Customer’s account.
  • Please indicate your preferred mode of shipment in your order form/email.
  • Lead time of delivery is solely depends on the mode of delivery and upon verification of payment from the date of processing your order. We will ship out the item within 1-2 days upon confirmation of payment.
  • Transit time is in business days, excluding Saturday, Sunday, public holidays and custom delays.
  • All items posted out are neither refundable nor exchangeable. We ensure items are free of workmanship defects by checking every item before sending them out.
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    Wholesale
  • Applicable for purchase above 50pcs only.
  • Door-to-door delivery(for local)/international shipping (for overseas) will be the only shipping method.
  • Shipment lead time is subjected to stock avaliability 
  • To order, fill up the order form and select wholesale as your order type.
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    Retailer/Bulk Purchase
  • For purchase above 10pcs. For 50pcs and above, please refer to wholesale.
  • Door-to-door delivery(for local)/international shipping (for overseas) will be the only shipping method.
  • Shipment lead time is subjected to stock avaliability 
  • To order, fill up the order form and select retailer as your order type.
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    Backorders
  • Waiting time is subjected to supplier stock avaliablity and amount of backorders.
  • No cancellation is allowed once backorder is confirmed.
  • However, should the product discontinue, payment will be refunded.
  • To order, fill up the order form and select backorder as your order type.
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    Discount codes
  • Discounts are applicable for all products unless otherwise stated.  
  • Not applicable for retailer/wholesale purchase.
  • Invoice discount codes are for single use only and is valid for 1 year from date of issue.
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    *All terms and conditions are subjected to changes without prior notice.